Technology services
ERP & CRM systems
Resource planning and customer pipelines configured for how Ethiopian organizations actually work — including modernization of what you already use.
What you get
Operations, finance, inventory and relationships in one place
Mizan implements and customizes ERP and CRM platforms for inventory, finance, HR, sales follow-up and student lifecycle management. We specialize in upgrading fragmented spreadsheets and legacy databases into connected, AI-ready systems your team can run.
Included
- Process mapping
- Implementation & data migration
- Staff training & support
Ideal for
Deliverables
- As-is / to-be process documentation
- Configured modules and role permissions
- Data migration with validation reports
- Train-the-trainer sessions for administrators
Modernize what you have
- Connect siloed Excel and Access databases
- Automate approvals, reminders and reporting
- AI assistants for support tickets and FAQ deflection
- Executive dashboards from live operational data
Outcomes
- Leadership sees inventory, cash and pipeline in one view
- Fewer manual handoffs between departments
- Audit-ready records for donors and regulators
How we deliver
Discover → Design → Deliver → Enable
Discover
We audit what you have today — systems, pain points, data and team capacity.
Design
A clear scope: modernize, rebuild or hybrid — with milestones and transparent pricing.
Deliver
Iterative demos so stakeholders see progress, not promises.
Enable
Training, documentation and optional AI features so your team owns the outcome.
More services
Related offerings
Request this service
Apply for ERP & CRM systems
Tell us what you need — new build or modernization of what you already run. Your request goes straight to Mizan's service desk for review and follow-up.